Benefits
What are the benefits of using Remote IT Support?
- A fulltime service at a fraction of what it would cost to recruit
- Prevention of most problems through monitoring and proactive methods
- Immediate response and speedy resolution using remote access technology
- Regular anti-virus, security and reliability updates
- No need for you to explain or understand your problem...
- ...and no need for you to understand how to fix it
- Fix all those small annoyances
- Free your time and concentrate on your core business
A fulltime service at a fraction of what it would cost to
recruit
To hire someone fulltime, would probably cost you in the region
of £30,000 annually when considering salary, tax, national insurance,
pension and other admin costs.
And when compared against the cost of normal daily-billed engineers RITS can
provide
fulltime rather than just a day's support. Typical engineers cost £550.00
per day!
Prevention of most problems through monitoring and proactive methods
We receive automatic notification
of computer network problems and can take remedial action to prevent
problems.
Immediate response and speedy resolution using remote access technology
Remote IT Support's trouble shooting capability minimises the
likelihood of network problems, but our help desk support team
is always available to advise you - whether you suspect you have
a network or server problem, simply need information, or a user
has a critical file in Microsoft Word that doesn't work.
Regular anti-virus, security and reliability updates
Your server and computers report back to us every 5 minutes, we will ensure that the
latest virus protection update is installed to safeguard
your network.
No need for you to explain or understand your problem...
As our engineers can see your screen, they can see immediately what
is wrong.
...and no need for you to understand how to fix it
You can just sit back while the engineer does the work!
Fix all those small annoyances
Because the support is unlimited, and you aren't paying at a premium
for an on-site engineer, you can finally get all those niggling
little errors resolved that you just 'put up with'.
Free
your time and concentrate on your core business
Why tie up time and resources trying to understand computer network technology
and resolve PC network issues - like blocked printer queues, failed back ups,
adding new users and so on - when we can take care of it all for you. Remote
IT Support removes all your day-to-day network support issues so your staff can
add value to your business.